Office Assistant

Kelly Services - Winchester, VA

Full-time - Entry Level

Winchester, VA

10,001+ employees

Administrative and Support Services

About the position

The Administrative Assistant role at Kelly Services involves supporting various administrative functions to ensure smooth operations within the team. This entry-level position is ideal for individuals looking to develop their skills in a dynamic recruitment agency environment, focusing on organization, communication, and customer service.

Responsibilities

• Complete and manage product reviews, ensuring accuracy and prompt responses to queries.
• Check and process incoming and outgoing mail, efficiently handling shipping samples for the team.
• Take detailed notes on various cases, maintaining accurate record-keeping and organizing case files for easy access.
• Monitor and clear unwanted spam from email and other communication channels, prioritizing important messages.
• Complete return authorizations for retail, managing the return process and maintaining proper documentation.
• Maintain and organize the literature center, ensuring all materials are up-to-date and well-stocked.
• Reply to inquiries and comments on social media platforms, engaging with the online community to maintain a positive brand image.

Requirements

• High attention to detail and excellent organizational skills.
• Strong written and verbal communication skills.
• Proficient in using email, social media platforms, and other communication tools.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving skills and ability to work independently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Previous experience in administrative or customer service roles is preferred.

Benefits

• Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
• Access to a retirement savings plan.
• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year).
• Transit spending account.
• Paid sick leave under the applicable state or local plan.