1Worldsync - Dayton, OH
posted 2 months ago
Full-time - Entry Level
Hybrid - Dayton, OH
501-1,000 employees
Professional, Scientific, and Technical Services
About the position
The Office & Billing Assistant at 1WorldSync is a customer service-focused role designed to support the finance team and enhance the operational efficiency of the Dayton office. This position involves managing various administrative tasks, assisting with billing processes, and ensuring a welcoming environment for clients and staff. The role offers opportunities for growth within the company and requires a proactive approach to problem-solving and multitasking.
Responsibilities
- Present a welcoming first contact to all clients, vendors, staff, etc. by phone, in person, and email.
- Provide general meeting support including arranging, bookings/reservations, maintaining office space schedules, and securing food & supplies.
- Oversee incoming and outgoing mail/packages, and provide shipping and receiving support.
- Observe and report maintenance concerns in common spaces for appearance and functionality.
- Track office and personal protective equipment (PPE) supplies, and place additional orders as needed.
- Assist with mailings, meeting support, and catering as needed.
- Assist with planning and executing social events in the Dayton Office.
- Print and provide itemized statements, bills, invoices, and other necessary billing documents, as requested by customers.
- Use daily incoming cash reports from the bank to enter and apply payment, and reconcile deposits daily.
- Collect and sort all invoice, credit, bill, and order statements.
- Process credit card payments received via phone or email.
- Contact customers to obtain, verify, and update account information when necessary.
- Perform other related duties, as assigned.
Requirements
- High school diploma or GED.
- Associates degree preferred.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
- Ability to troubleshoot and problem solve.
- Proficient in Microsoft Office Suite and Google Workspace.
- A proactive, helpful, can-do attitude.
- A proven ability to effectively multitask.
- Prior experience working in a flexible dynamic work environment.
- Neat, organized, able to work independently and interdependently, welcoming to the public.
- Ability to respect budget specifications, honor expense systems and policies.
Nice-to-haves
- Experience with NetSuite
- Product management experience
- Budgeting skills
Benefits
- Paid parental leave
- Health savings account
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Flexible spending account
- Tuition reimbursement
- Paid time off
- Parental leave
- Vision insurance
- 401(k) matching
- Volunteer time off
- Bereavement leave
- Life insurance
- Pet insurance
