AAA Cooper Transportation - Wichita, KS

posted 4 months ago

Full-time - Entry Level
Wichita, KS
Rail Transportation

About the position

This position is for Midwest Motor Express (MME), a sister company of AAA Cooper Transportation (ACT). Together through an extended network, we offer a wide range of employment opportunities. Our Customer Service Clerk/Office Administrative Assistants are pivotal to our operations. Come join our Wichita, KS office today! The role is full-time, offering a competitive hourly wage of $20-22 depending on experience. The work schedule is Monday through Friday, with no weekends required. As an Office Clerk/Administrative Assistant, you will assist the terminal with overages, shortages, and damages (OS&D) by reviewing and investigating these issues to reduce or eliminate loss and damage claims. You will also perform other work-related duties as assigned, work closely with customer service, assist the Service Center Manager, and help with billing-related issues. This position is crucial in ensuring that our local customer service representatives can help customers enjoy the benefits of doing business with an LTL industry leader. Join us in making history; MME Inc. has been in operation for over 100 years, and our Office Clerks and Administrative Assistants have made a significant difference in our operations.

Responsibilities

  • Assist terminal with overages, shortages, and damages (OS&D) by reviewing and investigating these issues.
  • Perform other work-related duties as assigned.
  • Work with customer service to address inquiries and issues.
  • Assist the Service Center Manager in daily operations.
  • Help with billing-related issues.

Requirements

  • 1+ years customer service / clerical experience is preferred.
  • Excellent communication and customer service skills.
  • Computer skills - email, Excel, Word, etc.
  • Ability and willingness to learn.
  • High school diploma or equivalent.

Benefits

  • Competitive Compensation & paid weekly
  • High Deductible Health Plan with associated Health Savings Account
  • Company contribution to Health Savings Account
  • Vision & Dental Insurance available
  • Group Disability, accident, medical bridge, and critical illness coverage available
  • 401K plan with company match
  • Paid Vacation & Personal Leave
  • Paid Holidays
  • Direct Deposit
  • Company-Paid Life Insurance
  • Will Planning Assistance
  • Employee Assistance Program
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