22nd Century Technologies - Richmond, VA

posted 14 days ago

Full-time - Entry Level
Richmond, VA
5,001-10,000 employees
Professional, Scientific, and Technical Services

About the position

The Office Clerk/Data Entry position at 22nd Century Technologies, Inc. involves performing various clerical tasks, including auditing records, processing documents, and responding to customer inquiries. This role is essential for maintaining accurate records and ensuring efficient operations within the company, particularly in support of government contracts and commercial clients.

Responsibilities

  • Audit and review records for completion and accuracy.
  • Review Acknowledgment of Paternity documents to determine acceptance.
  • Maintain appropriate logs to track rejected documents.
  • Research and print requested certificates daily.
  • Reconcile monies collected and resolve any discrepancies with daily settlement.
  • Collect, open, and track mail received throughout the day.
  • Sort, organize, and bind large quantities of records for storage.
  • Research and respond to customer inquiries regarding certificate processing times by phone.

Requirements

  • 1 year of data entry experience.
  • 1 year of customer service experience.
  • Ability to commute to Richmond, VA 23230.

Nice-to-haves

  • Experience with QuickBooks.
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