Office Clerk - Creative Arts, Literature & Communication

$35,360 - $35,360/Yr

Tacoma Community College - Tacoma, WA

Part-time - Entry Level

Tacoma, WA

10,001+ employees

Educational Services

About the position

The Office Clerk at Tacoma Community College provides essential clerical support to students, faculty, and staff within the Division of Creative Arts, Literature, and Communication. This part-time role involves maintaining various processes, records, and reports, ensuring efficient operations in Building F1. The position emphasizes equity and inclusion, aligning with the college's mission to support a diverse educational community.

Responsibilities

• Provide basic clerical support to the faculty in Building F1.
• Answer inquiries at the front counter, on the telephone, and through department email from prospective students, current students, and other members of the campus community.
• Schedule room reservations.
• Perform routine filing, document creation, prepare spreadsheets, run reports, photocopy, fax, scan and proofread documents.
• Organize and track office supply inventory and assist with preparing supply orders.
• Oversee collection, organization, and distribution of the quarterly teaching schedules and office hours of F1 faculty.
• Track faculty absences, notifying appropriate dean, department chair, and administrative assistant, and posting notices to inform students with directions from instructors.
• Review faculty photocopy requests and process accordingly.
• Screen and distribute incoming mail.
• Maintain FERPA standards in all operations, ensuring confidentiality of student records.
• Assist with maintaining chair annual schedules with tracking and collection of syllabi, textbooks, and contracts.
• Perform other duties including special projects as directed.
• Provide front desk coverage at the art gallery on a needed basis.
• Provide support to the BEdA department on a needed basis.

Requirements

• High School graduate or equivalent.
• Experience working in a customer service role.
• Intermediate experience with Microsoft Office applications.

Nice-to-haves

• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ethics, integrity, and sound professional judgement.
• Excellent verbal and written communication skills and effective interpersonal skills.
• Excellent customer service skills, including building and maintaining internal/external relationships and customer satisfaction.
• Strong organizational, critical thinking, and problem-solving skills.
• Ability to be self-directed and work independently in a team environment.
• The ability to multi-task and use time management techniques to complete work within specific time periods.
• A strong commitment to maintaining confidentiality with sensitive documents, communications and records.

Benefits

• Dental insurance
• Disability insurance
• Health insurance
• Retirement plan
• Vision insurance