State Of New Mexico - Santa Fe, NM
posted 3 months ago
The Office Clerk position at the New Mexico State Personnel Office is essential for providing clerical support to local health office staff. This role encompasses a variety of tasks including preparing correspondence, generating reports, answering phones, filing, and performing data entry. The clerk plays a crucial role in ensuring that medical reports are secured and that billing and data entry are handled efficiently. Additionally, the clerk is responsible for scheduling appointments and ensuring attendance at CMS appointments and outreach clinics. This position is particularly important as it provides direct service functions that are billable under licensed CMS Social Workers. A significant aspect of this role is the ability to communicate effectively with clients, many of whom may require bilingual support. Bilingual clerks, particularly those fluent in English and Spanish, are preferred as they facilitate communication between staff and clients, especially in relaying critical COVID-19 information and other health-related updates. The clerk is also involved in public health initiatives aimed at mitigating the effects of COVID-19 and other infectious diseases, thereby contributing to the overall health and well-being of the community. The Office Clerk is tasked with organizing files, managing correspondence, and overseeing intake and scheduling functions. This includes establishing and maintaining an accurate CMS client data entry system to ensure effective service delivery. The clerk also assists with care coordination functions that generate revenue, which includes securing medical records and managing the medical portal interface to ensure compliance with Medicaid requirements. This role is vital in supporting the daily operations of the office and enhancing the delivery of services to clients, families, and the broader community.