Office Clerk (Full-Time)

Kemper - Texarkana, TX

Full-time

Texarkana, TX

Insurance Carriers and Related Activities

About the position

Kemper is one of the nation's leading specialized insurers, and our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe that a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. We are seeking an Office Clerk to support the Field Agency Manager. This unique opportunity is ideal for individuals with administrative experience and great customer service skills. In this role, you will efficiently and accurately handle various administrative duties that are essential to the smooth operation of our office. Your responsibilities will include answering phones and assisting policyholders, helping agents with licensing, underwriting notifications, and providing policyholder information to process new and future business. You will also be required to communicate with Home Office personnel regarding policy status, underwriting notifications, claims status, and other important policyholder and agency information/actions.

Responsibilities

• Answer phones and assist policyholders.
• Help agents with licensing and underwriting notifications.
• Provide policyholder information to process new and future business.
• Communicate with Home Office personnel regarding policy status and claims status.
• Handle various administrative duties efficiently and accurately.

Requirements

• 1+ years of experience as an Office Clerk required.
• High School diploma or equivalent.
• Excellent verbal and written communication skills.
• Good organizational, time management, and customer service skills.
• Proficient in MS Outlook, Excel, PowerPoint, and Word.