Office Clerk UGI

Ugi Hvac Enterprises

Full-time - Entry Level

1,001-5,000 employees

Specialty Trade Contractors

About the position

The Office Clerk at HomeServe USA is responsible for performing various back-office duties, including billing, inventory management, and assisting with customer inquiries. This entry-level position requires strong organizational skills and the ability to manage multiple tasks while providing support to field employees and ensuring efficient office operations.

Responsibilities

• Perform daily back-office duties including billing and permits.
• Receive and research purchase orders (POs) and maintain proper files for packing slips/invoices.
• Review and update POs from daily/monthly reports.
• Process install folders for truck restock and research any open POs on tickets.
• Reorder truck stock for Service Technicians and review inventory discrepancies.
• Work with townships and municipalities to process permits for equipment installations.
• Handle residential ticket billing, review and correct daily reports, verify payments, and create invoices as needed.
• Provide field employees with POs for material/parts pick up.
• Process credit card payments for field employees.
• Cross-train in other duties and provide backup for other office responsibilities as assigned.

Requirements

• High School Diploma required.
• Competency in MS Windows, MS Suite, and MS Outlook.
• Ability to type a minimum of 30 wpm is preferred.
• Well organized and detail-oriented with the ability to work under pressure and meet deadlines.
• Strong analytical, verbal, and written communication skills.
• Interpersonal skills and ability to work independently.

Nice-to-haves

• Past inventory management experience.
• Experience in the HVAC business.

Benefits

• Flexible working hours with preferred start times from 7:30 AM to 4:00 PM.
• Opportunity for overtime during month-end and peak heating and cooling seasons.