Office Clerk

$33,280 - $33,280/Yr

Wholesale Fuels - Bakersfield, CA

Part-time - Entry Level

Bakersfield, CA

Truck Transportation

About the position

The Office Clerk position at Instant Mini Storage is a part-time role focused on providing exceptional customer service and performing various clerical duties. The primary responsibility of this position is to assist customers with their storage needs, ensuring that they receive the best possible service while maintaining the cleanliness and organization of the storage facility. The Office Clerk will be involved in daily operations, including updating storage occupancy records, handling sales transactions, and ensuring that all customer interactions are positive and informative. In this role, the Office Clerk will lease storage spaces to customers, informing them about space availability, rental regulations, and rates. They will assist customers in selecting the appropriate storage unit size based on the items they wish to store. The Office Clerk will also be responsible for recording the terms of rental agreements, computing rental fees, and collecting payments. Additionally, they will notify customers when their rental terms are about to expire or if their rent is overdue. Regular inspections of the storage area will be required to ensure that all units are locked and secure, and the Clerk will monitor access to prevent unauthorized entry. The Office Clerk will also perform general office duties, including managing office files and documents, ordering office supplies, and providing customer support for inquiries or concerns. Proficiency in Microsoft Office Suite is essential, as the Clerk will utilize these tools for data entry, document creation, and communication. The role may also involve assisting with project coordination and event planning as needed, along with basic bookkeeping and administrative tasks. This position requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

• Perform general office clerk and receptionist duties and provide administrative support to the team
• Provide great customer service by assisting customers with their storage needs
• Lease storage space to customers of rental storage facility, informing them of space availability, rental regulations, and rates
• Assist customers in selecting storage unit size according to articles or material to be stored
• Record terms of rental agreement form and assist customers in completing forms
• Compute rental fee and collect payments
• Notify customers when rental term is about to expire or rent is overdue
• Inspect storage area periodically to ensure storage units are locked
• Observe individuals entering storage area to prevent access to or tampering with storage units by unauthorized persons
• Clean facility and maintain premises in orderly condition
• Assist with project coordination and management tasks
• Manage and maintain office files and documents
• Order office supplies
• Provide customer support and handle inquiries or concerns
• Utilize Microsoft Office Suite and other software tools for data entry, document creation, and communication purposes
• Assist with event planning and coordination as needed
• Perform basic bookkeeping and administrative tasks

Requirements

• Bilingual (English/Spanish) preferred
• Proficient in using Microsoft Office Suite (Word, Outlook, Excel, etc.) and other office software
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Attention to detail and accuracy in data entry and document management
• Previous experience as a clerk, mini storage, or in a similar administrative role is preferred
• Driver's License (Required)
• Customer service experience: 1 year (Required)
• Computer skills: 1 year (Required)
• Phone etiquette: 1 year (Required)

Benefits

• 401(k)
• 401(k) matching