OFFICE CLERK

$35,984 - $35,984/Yr

Calvert County Health Department Division of Behavioral Health - Lusby, MD

Full-time - Entry Level

Lusby, MD

About the position

The Office Clerk position at the Calvert County Health Department's Division of Behavioral Health is responsible for providing comprehensive administrative support to the clinic's operations. This role involves managing appointment schedules, greeting clients, handling inquiries, and maintaining accurate client records in the electronic health system. The Office Clerk plays a crucial role in ensuring the smooth operation of the clinic and assists in various clerical tasks as needed.

Responsibilities

• Creates and maintains appointment schedules for the Calvert County Behavioral Health Clinic.
• Greets and directs persons seeking behavioral health services.
• Responds to inquiries and takes messages.
• Reviews all documents for accuracy and completeness.
• Identifies inaccurate or incomplete information and resolves discrepancies.
• Enters, edits, validates, searches, retrieves, and updates client information in the electronic health record.
• Reviews, verifies, and interprets information in accordance with agency policies and procedures.
• Assists in the preparation of daily fee deposits, collects and posts fee payments.
• Provides Front Office coverage at other locations as directed by the Office Supervisor.
• Prepares paperwork for the collection of urinalysis specimens, including accepting payments and issuing receipts as needed.
• Attends mandatory staff training.
• Participates in accreditation efforts of the agency.

Requirements

• Completion of the eighth grade.
• One year experience performing clerical duties in an office environment.
• Graduation from an accredited high school or possession of a high school equivalency certificate may be substituted for six months of the required experience.
• Six months clerical training with three courses in relevant subjects may be substituted for six months of the required experience.
• U.S. Armed Forces military service experience in relevant administrative roles may be substituted for the required experience.