Unclassified - San Diego, CA
posted 5 months ago
Hyder Property Management Professionals is seeking an Office Clerk to assist at an affordable housing (SDHC PBV) community in the nearby area. The Office Clerk position is to assist the Manager or Assistant Manager in the office with the operations of the housing project in accordance with the policies and procedures prescribed by the Owner, the Governing Agency, Management Agent, and Fair Housing Laws. The ideal candidate must be competent in basic computer skills, typing, spelling, telephone techniques, and basic mathematics. They should also be able to follow the Injury and Illness Prevention Plan and have the ability to read all safety and warning labels and follow written and verbal instructions. Additionally, the candidate must have the specific ability to follow and give technical instructions, be competent in filing and other office procedures, and maintain a professional and friendly demeanor while working with people on a daily basis. The Office Clerk will be expected to become proficient in the operation of property-related computer systems, scanners, copiers, calculators, and any other necessary office machines. They must adhere to the office schedule as approved by the supervisor and according to the needs of the property, presenting a professional appearance and dressing according to business etiquette. The Office Clerk will assist the Manager in qualifying applicants and leasing units in compliance with the appropriate agency, while also attaining a working knowledge of the software needed to assist the Manager effectively. The responsibilities of the Office Clerk will include, but are not limited to, assisting in the implementation of the Management Plan, Affirmative Fair Housing Marketing Plans, Agency and Company policies, and the Manager's Handbook provided by the employer. They will help provide residents with their interim and annual recertification paperwork, conduct recertification interviews, and ensure all paperwork is completed on time and in accordance with Agency requirements. The Office Clerk will perform and report all business transactions to the Corporate Office in a timely manner, prepare and submit timecards, corporate reporting, and required property reports as stated in the Monthly Site Calendar and Manager's Handbook. Establishing good resident relations and adhering to housing assignment procedures is crucial, as is promoting harmonious relationships among residents, housing personnel, and neighboring communities. The Office Clerk will represent the front line in meeting the public and dealing with tenant complaints, requiring good people skills to interact efficiently and courteously with the public. The position requires a great deal of personal contact with other people and agencies, and the Manager must maintain good working relations with local police and fire departments, governing officials, and community resources designed to assist residents. The Office Clerk will also assist in file audits and physical inspections by Government Agencies or the Management Company, keeping proper documentation of resident files, incident reports, and other events related to the property. This position does not include showing apartments, inspecting units, maintenance work, or any activity outside of the office. The employee must have the flexibility to handle emergencies in accordance with the Crisis Management Procedure and perform other duties as requested by their Supervisor or corporate personnel. This property has about 192 units.