Office Clerk

Roth Staffing Companies - Martinez, CA

Full-time

Martinez, CA

Administrative and Support Services

About the position

The position involves providing administrative support by managing phone calls, greeting visitors, and ensuring the efficient operation of office equipment. The role requires attention to detail in processing documents and maintaining accurate records, while also adhering to privacy and security standards.

Responsibilities

• Answer the telephone, screen and refer phone calls to appropriate staff or directly answer inquiries.
• Greet visitors and assist them with general questions and/or direct them to the appropriate person or location.
• Effectively operate all office equipment, including a personal computer, required to ensure the accurate and timely performance of duties.
• Prepare, process and review various forms and other documents for completeness, consistency, validity and accuracy.
• Update information by inputting information into various computer programs accurately, and in a timely manner to ensure agency compliance with program requirements and regulations.
• Prepare a variety of narrative and statistical reports, correspondence, and other materials accurately and in a timely manner.
• Maintain files by filing documents and correspondence associated with assigned department in an accurate and timely manner according to agency and HUD mandated guidelines.
• Requisition office supplies using Authority guidelines.
• Prepare and mail documents to clients, residents, etc.
• Ensure privacy and maintain security of confidential materials.
• Adhere to Authority standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets.
• Maintain punctuality and attendance per agreed upon scheduled work hours.
• Pick up and/or take agency mail to the post office.
• Identify and distribute mail within and among the Authority's locations.
• Assist in other areas to cover absences or provide relief, to equalize peak work periods, or otherwise balance the workload.

Requirements

• Strong communication skills for answering calls and greeting visitors.
• Proficiency in operating office equipment and personal computers.
• Attention to detail for processing and reviewing documents.
• Ability to maintain confidentiality and security of sensitive information.
• Strong organizational skills for maintaining files and records.