Office Coordinator-Oncology

$61,173 - $61,173/Yr

Southcoast Health - Fall River, MA

Full-time - Entry Level

Onsite - Fall River, MA

Hospitals

About the position

The Office Coordinator - Oncology at Southcoast Health plays a crucial role in providing operational support within the oncology department. This position involves managing patient check-ins and check-outs, scheduling appointments, and performing various clerical tasks to ensure smooth operations in the Cancer Center. The coordinator will be the first point of contact for patients, contributing to a welcoming and efficient healthcare environment.

Responsibilities

• Check-in and check-out patients at assigned practice(s).
• Schedule patient visits, tests, and complex oncology treatment plans.
• Greet patients and answer telephone calls, directing them as necessary.
• Perform various clerical and administrative functions.
• Cover different offices as needed or directed.

Requirements

• Completion of four years of high school.
• Strong communication skills and ability to handle multiple priorities with attention to detail.
• Working knowledge of medical terminology.
• Excellent customer service and telephone skills/etiquette.
• Prior work experience in a hospital or medical office practice setting in patient access, patient accounts, or customer service preferred.
• Experience with electronic medical records, hospital patient registration systems, and business office machines required.
• A minimum of three years of related work experience and prior training in ambulatory practice management preferred.

Nice-to-haves

• Experience in a hospital or medical office practice setting.
• Prior training in ambulatory practice management.

Benefits

• Competitive pay and comprehensive benefits package.
• Generous Earned Time Off Package.
• Employee Wellbeing Program.
• 403B Retirement Plan with company match.
• Tuition assistance / Federal Loan forgiveness programs.
• Professional growth opportunities and customized leadership training.