Office Coordinator

Upstream Rehabilitation - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

Administrative and Support Services

About the position

SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking an Office Coordinator to join our team in Shawnee, KS. This entry-level position is crucial for maintaining the daily operations of our clinic, ensuring a pleasant and efficient environment for both staff and patients. As an Office Coordinator, you will be the first point of contact for patients and visitors, making your role vital in creating a welcoming atmosphere. You will be responsible for a variety of tasks that contribute to the smooth functioning of the clinic, including scheduling appointments, verifying insurance, and managing patient payments. This position offers a unique opportunity to learn and grow within a supportive team while making a significant impact on the lives of others. In this role, you will greet everyone who enters the clinic with a friendly demeanor, ensuring that patients feel welcomed and valued. You will handle scheduling for new referrals received via fax or telephone, which requires excellent organizational skills and attention to detail. Additionally, you will verify insurance coverage for patients, collect payments, and maintain an orderly front office workspace. The Office Coordinator position is designed for individuals who thrive in a fast-paced environment and enjoy multitasking across various computer programs. You will have the chance to develop your skills in customer service, communication, and time management while contributing to the overall success of the clinic.

Responsibilities

• Greet everyone who enters the clinic in a friendly and welcoming manner.
• Schedule new referrals received by fax or by telephone from patients and physician offices.
• Verify insurance coverage for patients.
• Collect patient payments.
• Maintain an orderly and organized front office workspace.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Strong organizational detail and ability to multitask.
• Efficient time management skills and ability to meet deadlines.
• Ability to handle heavy phone work and provide top-notch service.
• A strong level of comfort navigating a computer and ability to learn new computer programs.

Benefits

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match