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Office/Customer Service Assistant
$31,200 - $33,280/Yr
Bilt Labs - New Caney, TX
posted about 2 months ago
Full-time - Entry Level
New Caney, TX
About the position
Bilt Labs is seeking a dedicated and organized Office/Customer Service Assistant to support various office and customer service tasks. The role requires a reliable individual with a strong work ethic, excellent communication skills, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Process incoming and outgoing shipments
- Verify and update inventory records
- Package and label orders for shipment
- Answer and direct phone calls
- Maintain office supplies and equipment
- Assist with filing, scanning, and other administrative duties
- Input and update customer information into our database
- Maintain accurate and up-to-date records
- Provide excellent customer service via phone and email
- Respond to customer inquiries and resolve issues promptly
- Process orders and handle returns
Requirements
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn
- High school diploma or equivalent
