Office Manager - Assistant Community Mgr - Andover

$55,000 - $65,000/Yr

Taymil Partners - Andover, MA

Full-time - Mid Level

Andover, MA

Real Estate

About the position

The Assistant Community Manager plays a crucial role in ensuring the smooth and efficient operation of the property by implementing appropriate procedures and directing the tasks of site staff. This position requires strong communication skills, the ability to handle stressful situations, and a solid understanding of accounting principles. The Assistant Community Manager reports directly to the Community Manager and is responsible for various administrative and supervisory tasks.

Responsibilities

• Assists with the preparation of annual budget with Community Manager.
• Completes monthly, quarterly and year-end reports as required.
• Maintains accurate payroll records and submits staff hours to payroll department.
• Issues purchase orders and processes invoices for payment weekly.
• Markets and leases property according to company policies and applicable laws.
• Trains leasing agents on marketing and leasing procedures.
• Assists with marketing plan and monitors market trends.
• Processes rental applications and verifies credit, employment, and landlord history.
• Renews leases and implements rent increases, processes monthly re-certifications.
• Provides newsletters and social programs for residents.
• Confronts and resolves resident problems and lease violations.
• Processes rent collections and follows through with delinquent account procedures.
• Receives and dispatches maintenance requests, ensuring timely completion.
• Supervises staff and outside contractors, establishing maintenance schedules.
• Coordinates apartment make-ready procedures and conducts weekly site inspections.
• Keeps written records of all property utilities and reports accidents or emergencies.

Requirements

• 2 years of office management experience
• 2 years of administrative experience
• Strong accounting knowledge
• Proficiency in Microsoft Office and Outlook
• Experience with multi-line phone systems
• Ability to supervise staff and contractors
• Excellent writing and communication skills
• Knowledge of Fair Housing regulations

Nice-to-haves

• Experience in property management
• Familiarity with HUD regulations
• Marketing experience

Benefits

• Health insurance
• Dental insurance
• 401(k)
• 401(k) matching
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• Life insurance