Office Manager - Assistant Community Mgr - Andover

$55,000 - $65,000/Yr

Taymil Partners - Andover, MA

Full-time - Entry Level

Andover, MA

Real Estate

About the position

The Assistant Community Manager plays a crucial role in ensuring the smooth and efficient operation of the property by implementing appropriate procedures and directing the tasks of site staff. This position requires strong communication skills, both verbal and written, as well as the ability to handle stressful situations effectively. The Assistant Community Manager reports directly to the Community Manager and is responsible for various administrative and operational tasks, including budgeting, payroll, marketing, and resident relations.

Responsibilities

• Assists with the preparation of annual budget with Community Manager.
• Completes monthly, quarterly and year-end reports as required.
• Maintains accurate payroll records and submits staff hours to payroll department.
• Issues purchase orders and processes invoices for payment weekly.
• Markets and leases property according to policies and applicable laws.
• Trains leasing agents in marketing and leasing procedures.
• Assists with marketing plan and prepares advertising copies.
• Maintains traffic reports and apartment wait list according to HUD guidelines.
• Processes rental applications and verifies credit and employment history.
• Renews leases and implements rent increases, processes monthly re-certifications.
• Provides newsletters and social programs for residents.
• Confronts and resolves resident problems and lease violations.
• Processes rent collections and follows through with delinquent accounts.
• Receives and dispatches maintenance requests, ensuring timely completion.
• Supervises staff and outside contractors, establishing maintenance schedules.
• Coordinates apartment make-ready procedures and ensures property maintenance.
• Keeps written record of all property utilities and reports accidents or emergencies.

Requirements

• 2 years of administrative experience (Preferred)
• 2 years of office management experience (Required)
• 2 years of experience with Microsoft Office (Required)
• Strong accounting knowledge
• Effective verbal and written communication skills
• Ability to handle stressful situations

Nice-to-haves

• Experience in property management
• Knowledge of HUD regulations
• Marketing experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance