Office Manager - Assisted Living

$43,680 - $58,240/Yr

Prestige Care - Salem, OR

Full-time - Mid Level

Salem, OR

1,001-5,000 employees

Nursing and Residential Care Facilities

About the position

The Office Manager at Prestige Care, Inc. is responsible for overseeing the operations of the business office within an assisted living facility. This role includes managing accounts receivable, accounts payable, payroll, and front desk operations, while also assisting in the recruitment of new team members. The position requires strong organizational skills and attention to detail, as well as the ability to work in a fast-paced environment that directly impacts the lives of residents and their families.

Responsibilities

• Manage business office systems in accordance with Prestige procedures including completion of daily, weekly and monthly tasks and non-negotiables.
• Maintain accurate and up to date records of business office functions including accounts receivable (A/R), accounts payable (A/P), move-ins and census numbers, resident insurance information and financial files, bank deposits, petty cash, resident trust accounts, and mail.
• Perform routine billing processes by ensuring billing is set up, billed and collected in a timely and accurately manner. Identifies, researches, and corrects billing discrepancies.
• Manage collections of all receivables according to Prestige procedures and document efforts within billing system. Partners with Executive Director and regional support to problem solve and collect on difficult accounts.
• Assist with the move-in process for residents by verifying payer source and completion of move in paperwork.
• Complete month end close within designated timeframe, participates in monthly A/R review and completes necessary reports as required.
• Manage petty cash and resident trust accounts. Ensures accounts are balanced and update to date according to state regulations and Prestige policy.
• Maintain personnel and resident files in accordance with all applicable laws, regulations, and Prestige policy and procedure.
• Assist in the new hire process by posting requisitions, reviewing applicant tracking system, scheduling and conducting interviews, extending offers, completing new hire paperwork, tracking credentials, and onboarding process.
• Responsible for payroll duties including assigning employee numbers, reviewing time clock entries, collecting time clock edits, entering data into the payroll system, processing PTO/Sick Time, tracking attendance, and running reports.

Requirements

• Associate's degree or equivalent knowledge and skills obtained through a combination of education, training, and experience.
• Two years' experience working in a business office including managing accounts receivable or ability to demonstrate equivalent knowledge and skills.
• Proficient with Microsoft Excel and experience using accounting software.
• Experience billing in an assisted living or senior living environment preferred.
• Ability to work independently to prioritize responsibilities and meet deadlines.

Nice-to-haves

• Experience in a healthcare or assisted living environment.
• Strong teamwork and communication skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Employee assistance program