Office Manager / Client Services / Account Receivables

About the position

The Office Manager position at Harmony Tree Care involves supporting a small management team in running a local green industry service provider. The role includes a mix of in-office and potential remote work, focusing on client services, account receivables, and administrative tasks. The ideal candidate will be organized, possess strong communication skills, and be able to multitask effectively while contributing to the growth of the business.

Responsibilities

• Help to run the business by scheduling and tracking work, sending invoices, and collecting and tracking payments.
• Communicate with clients via phone, email, and web-based portal.
• Capture key client information, communicate information on services, and schedule service or estimate appointments.
• Assist with marketing efforts, including phone calls, social media, email marketing, and website changes.
• File and organize office documents.
• Track other aspects of the business and projects as needed.
• Answer client calls and emails, schedule appointments, and confirm receipt and follow-up on proposals.

Requirements

• Previous experience in customer service, sales, or other related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask effectively.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.
• Strong computer skills, including web applications, email, social media, Excel, and Word.

Nice-to-haves

• Spanish language skills would be a plus.

Benefits

• Flexible schedule
• Family-friendly hours
• Potential to transition into a full-time job as the business grows