Office Manager Estimator Home Improvement

About the position

Ace Handyman Services is a leading provider of home improvement services, specializing in carpentry, plumbing, electrical, painting and drywall repairs. We are committed to delivering high-quality craftsmanship and excellent customer service. We're looking for a reliable and detail-oriented Office Manager - Estimator to join our growing team. The Office Manager - Estimator plays a dual role in the organization, managing day-to-day office operations while also providing accurate project estimates for residential home improvement jobs. This role requires excellent organizational skills, strong communication, and a solid understanding of construction and home improvement processes. This we can teach!

Responsibilities

• Oversee daily office operations and ensure a smooth workflow.
• Coordinate scheduling of appointments, and crew assignments.
• Maintain accurate records, including client files, and job documentation.
• Manage incoming and outgoing communications, including calls and emails.
• Order office and job-related supplies as needed.
• Review project plans, specifications, and client needs to prepare accurate cost estimates.
• Source pricing for materials, labor, and subcontractors.
• Prepare and present written estimates and proposals to clients.
• Collaborate with sales and project management teams to ensure client satisfaction.
• Track and update project costs, budgets, and change orders as necessary.

Requirements

• Proven experience in office management and/or estimating in the construction or home improvement industry.
• High school diploma or GED.
• 3-5 years of administrative assistant/scheduling experience.
• Strong customer service skills.
• Comfortable with sales.
• Adaptive to technology.
• Excellent office management skills.
• Solid typing skills.
• Great multitasking and prioritization skills.
• Exceptional communication skills.
• Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two.
• QuickBooks Online or other accounting knowledge, a plus.
• Customer-facing experience, a plus.

Nice-to-haves

• Experience working with homeowners and understanding of residential building codes.
• Familiarity with CRM systems and project management tools.

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance