Office Manager (EX) | Southwestern Palliative Care and Hospice | Yuma, AZ

The Pennant Group • Yuma, AZ

276d

About The Position

The Office Manager is responsible for coordinating all office activities: medical records, data entry, maintaining patient records, preparing for all meetings, coordinating all telephone calls and maintaining sufficient office supplies. Handling of all clinical scheduling.

Requirements

• High school graduate or equivalent.
• Two years data entry experience. Previous billing and computer experience, preferably in hospice or similar operation.
• Previous health care related billing experience.
• Ability to type 50 words per minute
• Word processing skills
• Personal computer skills
• Business machine knowledge

Responsibilities

• Maintains confidentiality of patient information.
• Maintains accurate up to date medical records in accordance with regulations of Medicare and the Policy and Procedure Manual.
• Communicates effectively on the telephone with patients, families and staff.
• Answers incoming calls and forwards to appropriate staff person or takes a message if the person is not available.
• Welcomes and assists all guests.
• Manages incoming, outgoing and interoffice mail.
• Performs typing, faxing and coping tasks as requested for various staff persons.
• Inputs data into computer for billing purposes.
• Orders and maintains accurate records of medical equipment and supplies.
• Responsible for informing staff of any changes, updates, etc., regarding admissions; discharges, visits, schedules; and clinical meetings as directed by the Program Director, Director of Clinical Services and/or Administrator.
• Responsible for gathering and recording staff members' DSRs.
• Tracks admission, discharge, IDTs, certification and re-certification dates on all patients.
• Responsible for assisting with audits of patient information.
• Maintains accurate mailing lists of employees; patients; volunteers, Medical Directors, physicians and nursing facilities and forwards any changes to the Corporate Office.
• Performs other necessary functions/duties as assigned by the Program Director and/or Administrator.
• Participates in and assists with community activities, i.e., health fairs, conventions, community education programs, etc. as assigned by Program Director, Director of Clinical Services and/or Administrator.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees