Office Manager & Executive Assistant

Robert Half - New York, NY

Full-time - Entry Level

New York, NY

Administrative and Support Services

About the position

We are offering a role in the bustling city of New York for an Office Manager & Executive Assistant. This position is in the telecom industry and involves a variety of administrative tasks such as documentation, scheduling, and payment processing. The Office Manager & Executive Assistant will be responsible for managing office operations to ensure efficiency and productivity. This role is a short-term contract employment opportunity, providing a dynamic work environment where the individual will be expected to handle multiple responsibilities and support upper management effectively. The successful candidate will document, organize, and store relevant office data securely, ensuring that all information is easily accessible and well-maintained. Scheduling meetings and appointments will be a key part of the role, requiring the individual to ensure optimal use of time and resources. The Office Manager & Executive Assistant will also handle incoming phone calls and other communications professionally, representing the company in a positive manner. In addition to these tasks, the role involves processing payments and invoices accurately and promptly, using spreadsheets to track and analyze data as needed. Delivering excellent customer service is crucial, as the individual will be responsible for resolving issues to ensure customer satisfaction. Coordinating office activities and operations will be essential to secure efficiency and compliance with company policies. The candidate will also manage agendas for upper management and support budgeting and bookkeeping procedures, making this a multifaceted position that requires strong organizational skills and attention to detail.

Responsibilities

• Manage office operations to ensure efficiency and productivity
• Document, organize and store relevant office data securely
• Schedule meetings and appointments ensuring optimal use of time and resources
• Handle incoming phone calls and other communications professionally
• Process payments and invoices accurately and promptly
• Use spreadsheets to track and analyze data as needed
• Deliver excellent customer service, resolving issues to ensure customer satisfaction
• Coordinate office activities and operations to secure efficiency and compliance with company policies
• Manage agendas for upper management
• Support budgeting and bookkeeping procedures.

Requirements

• Proven experience in an Office Manager role or similar administrative role
• Exceptional customer service skills, with an ability to interact professionally with all levels of staff and clients
• Strong skills in creating and maintaining documentation, with keen attention to detail
• Experience with invoice creation and payment processing
• Excellent phone presence, with an ability to handle multiple lines and manage high call volume
• Proficiency in scheduling, including managing calendars and coordinating meetings
• Advanced skills in using spreadsheets and other office software
• Ability to prioritize tasks and manage time effectively
• Strong problem-solving skills and ability to make decisions under pressure
• Excellent written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• High level of professionalism and strong work ethic.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan