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Office manager / front desk position at Acupuncture clinic
$58,240 - $58,240/Yr
Medi Points Acupuncutre - Redwood City, CA
posted about 2 months ago
Part-time,Full-time - Entry Level
Redwood City, CA
About the position
The Office Manager/Front Desk position at Medi Points Acupuncture involves managing the front office operations of an acupuncture clinic, ensuring a welcoming environment for patients, and handling administrative tasks efficiently. This role is ideal for individuals seeking a long-term career in a medical office setting, with responsibilities spanning patient interaction, appointment scheduling, and insurance management.
Responsibilities
- Greeting patients
- Preparing treating rooms, rooming patients, and recording patients visits in EHR system
- Answering calls
- Scheduling appointments
- Creating and managing patient accounts
- Organizing and filing medical records, charts, and other medical documents
- Obtaining and managing authorizations
- Calling insurance companies to verify insurance coverage
- Following up with insurance companies in regards to billing as needed
- Collecting co-pay and patient portion
- Sending billing statements as needed
- Keeping the front office clean, organized and tidy
Requirements
- Customer service experience
- Medical office experience
- Fluent in English (both oral and written)
- Computer skills
- Knowledge of medical terminology
Nice-to-haves
- Superb customer service skills
- Positive attitude and willingness to learn
- Punctual and hard working
- Ability to multi-task and prioritize
- Organized and detail-oriented
Benefits
- 401(k)
- 401(k) matching
- Paid time off
