Office ManagerNew

Relogistics Services - Jackson, MS

Full-time - Entry Level

Jackson, MS

Administrative and Support Services

About the position

The Office Manager at 48forty Solutions plays a crucial role in providing quality administrative functions within the facility. This position ensures compliance with company policies and safety regulations while facilitating effective communication among peers, managers, vendors, and customers. Reporting to the Plant Manager, the Office Manager is responsible for implementing administrative systems, monitoring projects, and delivering professional customer service.

Responsibilities

• Responds promptly to customer inquiries, obtaining and evaluating all relevant information to handle product and service inquiries.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; expediting correction or adjustment; and following up to ensure resolution.
• Partners with other members of management to set up and maintain customer and vendor accounts.
• Conducts the new hire process including receiving applications and resumes, providing written offer letters, scheduling drug screens and interviews, screening employees through E-Verify, and completing all new hire paperwork in accordance with company policy.
• Maintains and audits personnel files, worker's compensation files, and I-9 binders in accordance with company policy.
• Ensures the security of all confidential records, including personnel files, payroll documentation, and injury files.
• Manages post injury worker's compensation claims by completing documentation, scheduling physician appointments and drug screens, and coordinating communications with the company worker's compensation carrier.
• Manages local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting.
• Manages local A/R process by ensuring all customers are invoiced timely and accurately.
• Enforces and adheres to all company policies, safety rules and regulations.
• Completes daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving.
• Performs general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers.
• Maintains office supplies, personal protective equipment (PPE), and first aid inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
• Facilitates operational requirements by scheduling and completing administrative projects as needed.

Requirements

• High school diploma or equivalent required.
• Four-year college degree or 3-5 years relevant experience preferred.
• Strong computer skills (MS Office Suite, MS Excel, MS Word, MS PowerPoint, MS Outlook, and Internet).
• Workers Compensation, Payroll, AP/AR, and Employee Benefits experience is highly desired.
• Minimum 2 years prior experience working in a customer service environment.
• Exceptional customer service skills.
• Excellent communication skills (written and verbal).
• Ability to work both within a team environment and independently prioritize tasks.
• Ability to manage demanding timelines.
• Ability to work independently and manage time efficiently.
• MUST be 18 years of age or older.
• Prior Manufacturing and/or Transportation background is preferred.
• Bi-lingual (English and Spanish) is a plus, but not required.

Nice-to-haves

• Prior Manufacturing and/or Transportation background is preferred.
• Bi-lingual (English and Spanish) is a plus, but not required.

Benefits

• Competitive Pay
• Holiday Pay
• Referral Bonuses
• Long-Term Career Advancement
• Great Team Environment
• PTO
• Full-time employees eligible for Medical, Dental, Vision, Basic Life, AD&D and Short-Term & Long-Term Disability insurance on the 1st of the month following 60 days of employment