Office Manager- Savannah

Tanger- - Pooler, GA

Full-time - Mid Level

Pooler, GA

About the position

The Office Manager at Tanger Outlets will support all center functions and procedures, ensuring the smooth and efficient facilitation of property management. This role involves managing day-to-day administrative functions, providing executive administrative support, and maintaining an organized office environment. The Office Manager will work closely with the management team, vendors, tenants, and shoppers to deliver best-in-class experiences while demonstrating integrity and exceptional problem-solving skills.

Responsibilities

• Develop and implement office policies and procedures, identifying opportunities for improvement.
• Manage day-to-day administrative functions and maintain an organized office environment.
• Provide administrative support to the management team, including calendar management and meeting coordination.
• Oversee the proper functioning of office equipment and liaise with IT support for technical issues.
• Create and maintain an onsite filing system for documents and records adhering to data protection regulations.
• Handle incoming calls, emails, and mail promptly and professionally.
• Oversee cash and credit card handling functions in accordance with company policies.
• Coordinate and prioritize tasks such as correspondence, scheduling, and data entry.
• Manage Tanger Ambassador staff and ensure adherence to company policies.
• Provide leadership for improvement plans for underperforming employees and recognize high performers.
• Own recruiting, onboarding, and training staff for various campaigns and events.
• Collaborate with accounts payable department and oversee property level accounts payable/accounts receivable.
• Manage orders for consumable inventory in alignment with property expense budgets.
• Support the management team with budgeting processes and track expenses.
• Oversee administrative leasing, operations, and marketing tasks across multiple databases.
• Conduct property walks/inspections and report findings to Property Management.
• Act as a primary point of contact for vendors, contractors, retailers, and shoppers.
• Support leasing efforts by managing suite photo database and showing vacant spaces.
• Research and vet vendors for SOX compliant bidding processes.
• Facilitate vendor relations and communicate information between vendors and Operations Director.
• Support Marketing Director with activations and promotions, including Proof of Performance photos.
• Collaborate with the team for meetings, marketing events, and community outreach.
• Assist in the management and auditing of external marketing communication platforms.
• Cultivate strong relationships with retail partners and communicate through various channels.
• Create effective processes and procedures for Emergency Notification Systems and Crisis Management files.
• Process property incident reports for internal communication.
• Manage life safety reporting of direct reports during crisis situations.
• Serve as Manager on Duty as required, leading crisis management processes.
• Assist Management team with special projects or other duties as needed.

Requirements

• High school diploma or GED required; Bachelor's degree preferred.
• 2-5 years of experience in administrative and/or executive support level work.
• 1-2 years of supervisory experience required.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat.
• Strong communication skills, both verbal and written.
• Ability to manage multiple high-level projects with changing deadlines.
• Experience in basic accounting principles and financial record maintenance.

Nice-to-haves

• Undergraduate degree in business from an accredited university.
• Experience in commercial real estate or a retail environment.

Benefits

• Wellness program
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching