Office Manager

Etoile Academy Charter School (TX) - Houston, TX

Full-time - Entry Level

Houston, TX

About the position

The Office Assistant plays a central role in establishing a warm and welcoming atmosphere for families and visitors from the beginning of our school. They will ensure an orderly, responsive, and open school. In addition to supporting the school's administrative systems and routines, the Office Assistant functions as the main point of contact for all external parties arriving at the school's main reception area. In this role, they must be able to communicate effectively with students, teachers, families, trustees, donors, and visitors.

Responsibilities

• Communicating effectively with students, families, and colleagues
• Responding to family concerns promptly and effectively
• Assisting school leaders and teachers in communicating effectively with Spanish speaking families
• Ensuring an orderly, responsive, friendly and open school
• Adhering to the policies, standards and school wide responsibilities described in the Faculty and Staff Handbook and the COVID Handbook
• Managing phones (answer calls, re-direct calls, take messages, place calls, create school announcements, etc.)
• Managing mail (distribute received mail, prepare school mailings, make mail drops, etc.)
• Managing the collection and maintenance of student, personnel, and school information (receive forms and paperwork, track missing forms, manage databases, update contact information, keep records current, etc.)
• Greeting and documenting all visitors (sign in visitors, ensure that students only leave with authorized parents/guardians, monitor and control access to the school, etc.)
• Supporting the Director of Ops with coordinating school communications with service providers
• Supporting the Facilities Manager with managing school maintenance and supply systems
• Helping with ordering and managing National School Breakfast program, National School Lunch Program, and snacks
• Completing all necessary school wide duties for the successful and orderly functioning of the school (e.g., hallway supervision, arrival/departure transitions, participation in field trips, etc.) and other such duties as the school leaders may from time to time request
• Providing consistent rewards and/or consequences for student behavior to ensure that students observe the School's core values, high expectations, and strict code of conduct
• Performing other related duties as requested and assigned.

Requirements

• Fluency in English and Spanish required
• Excellent communication and interpersonal skills and the ability to establish and maintain effective and collaborative working relationships with a diverse staff
• Alignment with school's mission to ensure that every student in grades K through 8 has the academic and character foundation necessary to succeed in high school, graduate from college, and pursue ambitious life goals.
• Demonstrated application of Étoile Academy's core values: Respect, Excellence, Ambition, Community, and Hard work.