Office Manager

Alpa Auto Insurance Agencies - Longview, TX

Full-time - Entry Level

Longview, TX

About the position

The Office Manager at ALPA Auto Insurance is a full-time in-office role responsible for overseeing daily operations, ensuring compliance with company policies, and managing a team of agents. This position requires strong leadership skills and a focus on customer service, as well as the ability to develop sales and marketing strategies to drive business success.

Responsibilities

• Opening and closing the store on time.
• Scheduling, underwriting, training/coaching, and reporting.
• Creating sales/marketing strategies and delegating tasks to agents.
• Maintaining open communication with upper management.
• Ensuring agents adhere to company policies and procedures.
• Assisting customers with various insurance needs, including new policies and payments.
• Inspecting vehicles to assess insurance risk.
• Assisting with daily housekeeping routines for COVID safety.
• Performing other duties as assigned.

Requirements

• 1-3 years of insurance sales experience required.
• Minimum of 6 months of lead/supervisory experience.
• Limited Lines License required; Property & Casualty (P&C) preferred.
• High School Diploma or GED; some college preferred.
• Bilingual (Spanish/English) preferred but not required.
• Must have reliable transportation for daily marketing and bank deposits.
• Good organizational and interpersonal skills with a strong customer focus.
• Basic computer knowledge and strong written, verbal, and people skills.
• Ability to work independently with minimal supervision.

Nice-to-haves

• Experience in supervising staff.
• Knowledge of insurance policies and procedures.

Benefits

• Dental insurance
• Health insurance
• Paid holidays
• Paid time off
• Paid training
• Vision insurance