Office Manager

International Cargo Terminals - Elizabeth, NJ

Full-time - Mid Level

Remote - Elizabeth, NJ

Warehousing and Storage

About the position

The Office Manager at International Cargo Terminals Inc. is responsible for overseeing and coordinating office operations within a warehouse environment. This role ensures smooth administrative support for logistics functions, manages office staff, and maintains communication between various stakeholders. The Office Manager plays a crucial role in enhancing productivity and compliance within the organization.

Responsibilities

• Oversee the day-to-day administrative functions of the warehouse office.
• Maintain office supplies, equipment, and ensure all office systems are functioning properly.
• Implement and improve office policies and procedures.
• Act as the primary point of contact between warehouse management, office staff, and external stakeholders.
• Coordinate with vendors, suppliers, and external service providers.
• Manage incoming and outgoing communications, including phone calls, emails, and mail.
• Assist with hiring, onboarding, and training of office and warehouse staff.
• Maintain employee records and assist in scheduling and payroll.
• Coordinate employee timesheets, vacation requests, and attendance tracking.
• Assist in maintaining inventory records for office and warehouse supplies.
• Organize and maintain filing systems for documents such as invoices, shipping records, and employee files.
• Ensure accurate data entry in warehouse management systems (WMS).
• Prepare regular reports on office performance, expenses, and operational efficiency.
• Compile and submit financial data to accounting departments.
• Assist the warehouse manager in preparing performance and productivity reports.
• Ensure the office is compliant with company policies and relevant legal regulations.
• Support the warehouse team in implementing safety protocols and maintaining OSHA compliance records.
• Manage certifications, insurance, and vendor agreements.
• Handle inquiries and issues from customers or partners related to shipments, deliveries, and other warehouse activities.
• Assist in managing the office budget, monitoring expenses, and ensuring cost-efficiency.

Requirements

• Bachelor's degree in Business Administration, Office Management, or a related field (preferred).
• Minimum of 3-5 years in office management or administrative roles, ideally in a warehouse or logistics environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with warehouse management systems (WMS) or enterprise resource planning (ERP) software.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Problem-solving aptitude with a proactive approach.
• Leadership and team management experience.
• Familiarity with logistics, inventory control, and warehouse operations.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance