Office Manager

$41,000 - $64,000/Yr

Unclassified - Rapid City, SD

Full-time - Mid Level

Rapid City, SD

About the position

The Office Manager at Copart Inc. is responsible for overseeing the office staff and ensuring that customer service goals are met while adhering to company processes. This role involves leading the team in various functional units such as Customer Service, Dispatch, and Title Processing, and implementing best practices to enhance the customer experience.

Responsibilities

• Hire, train, develop and motivate staff members
• Manage day to day operations of all positions managed
• Ensure all office positions meet company standards
• Ensure performance is within company standards
• Provide direction to team regarding administrative duties and goals
• Employee scheduling, time and attendance management
• Cash handling to include daily bank deposits
• Ability to complete all job tasks for positions supervised
• Lead team to meet or exceed facility goals
• Monitor office supplies inventory and purchase as needed
• Conduct performance reviews according to company schedules
• Plan and lead meetings per company standards
• Handle employee/customer service issues
• Other duties as assigned

Requirements

• Experience in office management or supervisory role
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to handle cash and perform banking tasks
• Proficient in office software and technology

Nice-to-haves

• Experience in the automotive or auction industry
• Knowledge of customer service best practices
• Familiarity with dispatch and title processing functions

Benefits

• Competitive salary
• Opportunities for professional development
• Health insurance options
• Paid time off