Office Manager

$65,000 - $80,000/Yr

Quad County HR - Los Angeles, CA

Full-time - Mid Level

Hybrid - Los Angeles, CA

About the position

The Office Manager at Compton and Company plays a crucial role in supporting various functional areas within a rapidly growing management consulting firm. This position is ideal for a highly organized and proactive individual who is eager to contribute to the company's success by managing day-to-day operations and assisting the Managing Partner in various tasks. The role offers a hybrid work environment, with a significant portion of remote work, and requires strong communication and organizational skills.

Responsibilities

• Research and support the implementation and use of a time and billing system.
• Liaison with accounting and bookkeeping team and providing follow-ups and information as needed.
• Communication and follow-ups with current and potential clients.
• Directly assist the Managing Partner with scheduling calls, meetings, and events.
• Work closely with the Managing Partner throughout the day with morning, mid-day, and afternoon check-ins.
• Prepare, send, and follow-up on client engagement letters.
• Research and assist with identifying high potential clients for business development.
• Coordinate, schedule, and follow-up on networking events and activities.
• Track and follow up on receivables.
• Research and support the implementation and use of a CRM software for the company including the set-up and ongoing management of the database of current and prospective clients.
• Coordinate with external PR partner on various PR activities including publishing of articles, interviews.
• Coordinate and work with the external marketing agencies on the website, social media, and email marketing content and campaigns.
• Research and support the implementation and use of project management software for the company.
• Manage human resources including policies and procedures, monitoring hours submitted for payment, background checks, NDAs.
• Liaison with attorneys on contracts, employment law matters, M&A, intellectual property.
• Assist with other administrative support as needed.
• Liaison with outside IT support company on IT needs and issues.

Requirements

• 5-10 years of experience in an office manager or general manager role for a professional services company.
• Proven success in a rapidly growing and entrepreneurial environment.
• Bachelor's degree required.
• Must be able to work with little oversight and management.
• Intermediate level skill with Microsoft Word, Excel, PowerPoint and the Microsoft Suite of products.
• Hands-on experience with time tracking and billing systems, CRM software, and project management software.
• Based in the Conejo or San Fernando Valley areas to enable periodic in-person meetings.
• Able to work independently with minimal supervision.
• Versatile and able to manage a wide range of responsibilities across functional areas.
• Fast learner and able to make an impact within a short period of time.
• Proactive and proven ability to take initiative.
• Excellent, professional communication skills, both verbal and written, and able to work with executives of all levels at current and potential clients.
• Customer service oriented and consultative approach with the ability to identify and anticipate needs, and provide appropriate and professional response to lead to high levels of customer satisfaction.
• Strong problem solving and critical thinking skills with the ability to diagnose, manage, and follow-through on resolving the problem.
• Honest, open, and transparent with a high standard of ethics and integrity.

Benefits

• Comprehensive benefits package with excellent health insurance and time off.