Sky Heart Home Care Services - Cary, NC
posted 2 months ago
The Office Manager at Sky Heart Home Care is a pivotal role that ensures the smooth operation of the front office while providing exceptional support to both patients and caregivers. This position is initially part-time, transitioning to full-time, and requires a presence in the office one to two days per month as requested by leadership. The Office Manager will be responsible for overseeing day-to-day operations, which includes managing patient and caregiver scheduling, handling inquiries and complaints, and ensuring compliance with federal, state, and local laws as well as company policies. The ideal candidate will possess strong leadership abilities and maintain a calming demeanor, fostering a supportive environment for patients and staff alike. In this role, the Office Manager will coordinate schedules for employees and patients, manage cancellations, and communicate effectively with HR and senior leadership regarding staffing needs. The position demands excellent organizational and time management skills, as well as proficiency in Google, Microsoft Word, and Excel. The Office Manager will also be responsible for maintaining HIPAA compliance and promoting the company through public relations and marketing efforts. This role is essential in ensuring that the office runs efficiently and that all staff members are aligned with the company's standards and expectations. The Office Manager will also play a key role in onboarding new staff, ensuring that all necessary paperwork is completed and that new hires are oriented to the company's culture and operational procedures. The position requires a proactive mindset, attention to detail, and the ability to work independently while being responsive to the needs of patients and caregivers. Overall, this role is crucial in promoting a positive work atmosphere and maintaining high morale within the office.