Office Manager

Spencer Dental & Braces - Norfolk, VA

Full-time - Mid Level

Norfolk, VA

1,001-5,000 employees

About the position

The Office Manager at Spencer Dental & Braces is responsible for overseeing the daily operations of the dental office, ensuring quality patient care, and managing non-licensed staff. This role involves maintaining staffing levels, promoting team member satisfaction, and driving local marketing efforts to enhance the office's community presence. The Office Manager plays a crucial role in fostering a positive work environment and achieving office performance targets.

Responsibilities

• Manage the day-to-day functions of the dental office.
• Ensure quality and compassionate dental care is delivered to every patient.
• Maintain adequate staffing levels by interviewing and selecting applicants.
• Promote team member satisfaction and retention through effective communication and recognition practices.
• Identify training needs and establish initiatives for staff development.
• Achieve office performance targets such as patient forecasts and satisfaction results.
• Oversee the operational readiness and presentation of the office.
• Drive local marketing efforts by participating in community events and school screenings.
• Ensure compliance with government regulations and company standards.

Requirements

• Bachelor's degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.
• Management experience in healthcare, retail, restaurant, or hospitality industry.
• Experience with Commercial Insurance or Medicaid billing.
• Experience training staff.
• Experience with employee relations and performance management practices.

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid holidays
• Paid time off
• Vision insurance
• Sign on Bonus-Up to 5K Offered!