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Office Manager
$38,000 - $60,679/Yr
Family First Mortgage Services - Southfield, MI
posted about 2 months ago
Full-time - Mid Level
Hybrid - Southfield, MI
About the position
The Office Manager at Family First Mortgage Services is responsible for overseeing the mortgage origination team, ensuring compliance with regulatory guidelines, and providing exceptional customer service. This role involves managing loan officer activities, developing office procedures, and preparing for the company's growth by ensuring adequate staffing and training.
Responsibilities
- Onboarding, motivating, and managing all members of the mortgage origination team.
- Managing loan officer activities including origination, processing, closing, and funding of mortgage loans.
- Creating and implementing policies and procedures to improve productivity and workflow.
- Monitoring and enforcing compliance with finance-related laws, procedures, and regulations.
- Helping management make financial decisions to further grow the company.
Requirements
- Experience in Loan Officers, Mortgage Industry, and Mortgage Lending.
- Knowledge of Underwriting processes.
- Strong Customer Service skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented and organized.
- Familiarity with loan compliance regulations.
- Proven ability to thrive in a goal-oriented, fast-paced and entrepreneurial environment.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
