Office Manager

$49,920 - $58,240/Yr

Hallmark Family Services - Downey, CA

Full-time - Mid Level

Downey, CA

About the position

The Office Manager is responsible for overseeing the daily operations of the office, managing the reception area, and ensuring effective communication within the team. This role involves coordinating office services, maintaining relationships with service providers, and managing various programs related to developmental disabilities. The Office Manager must demonstrate leadership qualities, good judgment, and the ability to take initiative in a dynamic work environment.

Responsibilities

• Manage day-to-day office operations to ensure effective telephone and referral communications.
• Communicate all company policies and procedures to employees and keep them updated.
• Maintain relationships with service providers.
• Arrange internal office meetings and provide logistical support for employee training and meetings.
• Keep the CEO informed by reviewing and analyzing special incident reports.
• Conduct pre-screening interviews for new employee applicants and prepare interviews for the CEO.
• Maintain organized filing systems for easy access to important documents.
• Conduct new hire orientations and assign caseloads to new employees.
• Develop and implement training programs for new hires and ongoing staff development.
• Assist in human resources functions such as onboarding new employees and maintaining employee records.
• Manage employee performance, including conducting job terminations, warnings, and write-ups with CEO approval.
• Prepare and conduct annual performance evaluations for employees.

Requirements

• Proven experience in office management or a related field.
• Strong organizational skills with attention to detail.
• Excellent communication skills, both verbal and written.
• Proficiency in using office software and phone systems.
• Ability to manage multiple tasks efficiently while meeting deadlines.
• Experience in medical office management is a plus but not required.

Benefits

• Paid time off