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Office Manager

$36,400 - $47,840/Yr

Unclassified - Hendersonville, TN

posted 3 months ago

Full-time - Entry Level
Remote - Hendersonville, TN

About the position

The Office Manager at Ace Handyman Services Sumner County is responsible for ensuring efficient daily operations, facilitating customer interactions, and managing project schedules. This role combines customer service and administrative tasks to support craftsmen and enhance the customer journey, with opportunities for career advancement in a supportive environment.

Responsibilities

  • Respond to job leads in a timely manner
  • Coordinate the schedule and material ordering for multiple craftsmen and projects
  • Utilize dispatching and schedule management software
  • Return customer calls as needed and follow up with past customers
  • Perform paperwork and filing duties
  • Assist in solving operational logistics to ensure a smooth customer journey
  • Handle invoicing and simple accounting procedures

Requirements

  • High school diploma or GED
  • 3-5 years of administrative assistant/scheduling experience
  • Comfortable with sales
  • Adaptive to technology
  • Strong customer service skills
  • Excellent office management skills
  • Solid typing skills; ten-key skills a plus
  • Great multitasking and prioritization skills
  • Exceptional communication skills

Nice-to-haves

  • Sales and/or Marketing - a basic understanding of sales and marketing
  • QuickBooks Online or other accounting knowledge
  • Customer-facing experience
  • Payroll experience

Benefits

  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
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