Office Manager

$37,440 - $39,520/Yr

Common Health Counseling Group

Part-time,Full-time - Mid Level

Ambulatory Health Care Services

About the position

The Office Manager at Common Health Counseling Group is a crucial role responsible for ensuring the efficient operation of the office. This position involves a variety of tasks including administrative oversight, client and records management, marketing and communication, human resource management, and compliance documentation. The Office Manager plays a key role in fostering a positive work environment and supporting the professional growth of team members.

Responsibilities

• Communicate relevant office details to the direct supervisor.
• Ensure ample aide coverage for all clients.
• Handle telephone calls, type, copy, fax, and email documents.
• Organize the office layout and manage supplies and equipment.
• Maintain the office condition and coordinate necessary repairs.
• Audit Medical and Personnel files for DMAS compliance.
• Promptly address gaps found during audits and customer service calls.
• Create and manage client files, ensuring accurate and updated information.
• Collect MHSB and IIH New Client Referrals.
• Maintain the service authorization log and request necessary documentation for re-authorizations.
• Print Progress Notes weekly.
• Request medical records for clients.
• Input billing requests for completed assessments.
• Verify client insurance and authorizations.
• Develop strategies to build aide and client census.
• Craft company memorandums and internal/external correspondence.
• Schedule and coordinate training and meetings.
• Assist/manage the CEO calendar.
• Prepare HR correspondence.
• Manage the HR calendar.
• Post job listings and recruit new employees.
• Screen applicants to ensure qualifications and necessary requirements are met.
• Schedule and conduct interviews.
• Prepare new employee documentation and manual.
• Conduct employee orientation and training.
• Prepare Employment Offer Letters and Letters of Termination.
• Create and assign employee email and Noteable accounts.
• Input employee information and update accordingly.
• Ensure compliance and conduct audits of client and employee documentation.
• Assist in updating and maintaining office policies and procedures as necessary.

Requirements

• Proficiency in Microsoft Outlook and Microsoft Office.
• Experience in event planning.
• Supervising experience.
• Knowledge of payroll and budgeting.

Nice-to-haves

• Experience in mental health care administration.
• Familiarity with compliance regulations in healthcare.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• On-the-job training
• Opportunities for advancement
• Flexible schedule