Office Manager

$36,774 - $38,438/Yr

Ultimate Arena - Magnolia, TX

Part-time,Full-time - Entry Level

Magnolia, TX

About the position

The Office Manager will oversee the daily operations of the Ultimate Arena's entertainment business, ensuring efficient office management and administrative tasks. This role involves supervising staff, managing bookings, and maintaining inventory, while also collaborating with sales and marketing to enhance party sales.

Responsibilities

• Supervises and schedules birthday party hosts and hostesses
• Hires, develops, and trains party hosts and hostesses
• Operates POS system to manage bookings, transactions, and deposits
• Orders and maintains adequate inventory for party supplies
• Partners with Sales and Marketing leaders to develop a marketing plan to drive more party sales
• Manages call back logs, reaching out to previous years' bookings for rebooking
• Maintains open communication with management of scheduled events
• Initiates post-party follow-ups and referral process to ensure product and services exceeded expectations
• Assists and supports party reservationists on all birthday related questions and concerns
• Creates a fun and enthusiastic environment for all guests and team members

Requirements

• Strong leadership skills
• Excellent phone etiquette
• Ability to manage schedules effectively
• Team management and supervisory skills
• Vendor management experience
• 1 year of Microsoft Office experience (Preferred)
• 1 year of administrative experience (Preferred)
• Ability to relocate to Magnolia, TX 77354 before starting work (Required)