Office Manager

$37,440 - $45,760/Yr

Calm Waters Counseling - Boise, ID

Full-time - Mid Level

Onsite - Boise, ID

Ambulatory Health Care Services

About the position

The Office Manager at Calm Waters Counseling is responsible for managing and operating billing services, client interactions, and front office duties. This role requires a bright and energetic individual who can efficiently handle administrative tasks while providing excellent customer service to clients and insurance companies.

Responsibilities

• Manage and operate billing services for the office.
• Greet and schedule clients effectively.
• Perform basic front office duties and organizational tasks.
• Familiarity with operating within an Electronic Health Record (EHR).
• Intake clients' written information and insert it into EHR.
• Answer and make phone calls, scheduling appointments as needed.
• Knowledge and experience in billing procedures and terminology.
• Interface and communicate with insurance companies regarding service provision.
• Receive and process payments from clients and insurance companies.
• Administer usual office clerical duties and maintain office supplies.
• Audit client files to ensure completeness.

Requirements

• At least 1-5 years' experience in a behavioral health agency as a front office manager.
• Up-to-date working knowledge of billing services, procedures, and terminology.
• Proficiency in Microsoft Office for at least 1 year.
• High school diploma or GED.

Nice-to-haves

• Experience in a behavioral health setting is preferred.
• Ability to interact with people and maintain a pleasant demeanor.

Benefits

• On-the-job training