Office Manager

Unclassified - Columbus, GA

Full-time - Manager

Columbus, GA

1,001-5,000 employees

About the position

The Office Manager at Franklin Dental & Braces plays a crucial role in ensuring the smooth operation of the dental office while supporting the mission of providing quality dental care. This position involves managing non-licensed staff, maintaining office performance, and engaging with the community to promote a positive image of the practice. The Office Manager will also focus on team member satisfaction and retention, ensuring a collaborative and rewarding work environment.

Responsibilities

• Responsible for the day-to-day functions of the dental office, as well as the management of all non-licensed staff members.
• Ensure the office delivers quality and passionate dental care to every patient.
• Maintain adequate staffing levels by interviewing and selecting applicants to meet patient schedules.
• Responsible for team member satisfaction and retention through practices that promote communication, rewards/recognition, teamwork, and effective employee relations practices.
• Ensure training and development of staff by identifying training needs and establishing initiatives to meet company/individual objectives.
• Achieve office performance targets such as patient forecasts and satisfaction results.
• Responsible for the operational readiness, appearance, and presentation of the office.
• Drive local marketing efforts through participation in local community affairs and events to promote a positive image of the office.
• Hold staff to the highest integrity by adhering to all government regulations and company standards.
• Other duties as assigned.

Requirements

• Bachelor's degree with a minimum of 3 years management experience of 15 or more employees, or equivalent combination of education and experience.
• Management experience in healthcare, retail, restaurant, or hospitality industry.
• Experience with Commercial Insurance or Medicaid billing.
• Experience training staff.
• Experience with employee relations and performance management practices.

Benefits

• Competitive compensation
• Quarterly bonuses based on Office performance
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays