Office Manager

Robert Half - Venice, FL

Full-time - Mid Level

Venice, FL

Administrative and Support Services

About the position

The Office Manager will play a crucial role in the construction industry by managing customer interactions, overseeing administrative tasks, and supporting a large team in Venice, Florida. This position involves ensuring the accuracy of timesheets, managing PTO requests, and maintaining effective communication with leadership, while also handling various annual tasks and overseeing workers' compensation processes.

Responsibilities

• Take charge of efficiently managing incoming customer calls, handling job inquiries, and addressing complaints
• Oversee the accuracy of timesheets, and make necessary corrections
• Manage PTO requests from team members
• Maintain regular communication with leadership
• Offer support to a team of employees, acting as a central figure within the office
• Handle various annual tasks, ensuring all are completed within set timelines
• Oversee the workers' compensation processes, ensuring smooth operation
• Utilize skills in ADP - Financial Services, ADP Workforce Now, Ceridian, CRM, Dayforce, 401k - RRSP Administration, Auditing, Benefit Functions, Claim Administration, Cobra Administration in performing duties effectively
• Bilingual skills are an added advantage, though not a mandatory requirement.

Requirements

• Proven experience in ADP - Financial Services
• Proficiency in using ADP Workforce Now
• Familiarity with Ceridian software
• Strong skills in Customer Relationship Management (CRM)
• Experience with Dayforce software
• Knowledge of 401k - RRSP Administration
• Auditing skills and experience
• Understanding of Benefit Functions in a construction/contractor setting
• Experience in Claim Administration
• Competency in Cobra Administration

Nice-to-haves

• Bilingual skills

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan enrollment