Office Manager

Dermcare Management - Dallas, TX

Full-time - Mid Level

Dallas, TX

Management of Companies and Enterprises

About the position

The Office Manager is a self-starter responsible for overseeing and helping to build and grow a dermatology office. This role involves managing various operational aspects, ensuring compliance with regulations, and maintaining effective relationships with provider organizations and patients.

Responsibilities

• Evaluate accounts payable and accounts receivable functions and processes and recommend changes to increase efficiency and expense reduction.
• Ensure adherence to all laws and regulations regarding dermatology operations including waste disposal and safety.
• Represent the practice and maintain successful relations with provider organizations and referring offices.
• Oversee the cleaning and maintenance of the facility and the selection and maintenance of equipment.
• Oversee the overall marketing strategy for the office.
• Manage patient scheduling and billing, ensuring that patient accounts and records are accurate and complete while maintaining confidentiality.
• Administer the practice schedule and maintain protocols for patient scheduling to ensure efficiency and effectiveness.
• Administer patient management processes to ensure adherence to the practice vision.
• Manage patient dermatology benefit plan information and verify/update benefit details, educating patients on their dermatology benefits.
• Complete intake forms from start to finish and ensure that the front office team supports this process.
• Provide staff support as needed.

Requirements

• Two or more years of experience in progressive and hands-on managerial experience in a medical practice.
• Bachelor's degree preferred or an equivalent combination of education and experience.
• Demonstrated knowledge of healthcare fiscal management and human resource management practices.
• Excellent organizational skills with the ability to gather, analyze, and interpret information.
• Understanding of electronic medical record and billing systems and related applications.
• Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
• Ability to establish priorities and coordinate work activities.
• Excellent written and verbal communication skills.

Nice-to-haves

• Excellent attention to detail.
• Ability to adjust priorities quickly as circumstances dictate.
• Must be a team player and work cohesively with others.
• Maintain composure under pressure.
• Highly adaptable to change.
• Ability to multitask.
• Ability to work autonomously and make appropriate decisions.
• Ability to concentrate.