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Guilford County, NC - NC 27249, NC
posted about 1 month ago
About the position
This is an hourly employee and is the first line of communication for the office or department. This employee answers the phone and refers calls to appropriate personnel for services. This position is also responsible for mail distribution within the organization. Public contact occurs in person, by phone, or by letter or memo with members of the general public or agency clientele, or employees of other offices and departments with which they interact. Process and maintains the records and written materials which represent the transactions or business of an office or organization. Work is performed under general supervision and is evaluated through observation, reports, and conferences.
Responsibilities
- Receive, sort and distribute mail and other material to the appropriate person in their office.
- Distribute letters, memos, and drafts.
- Receive, monitor and dispatch phone calls to appropriate personnel.
- Perform operation of a typewriter, or PC to prepare correspondence, messages, forms, etc.
- Compile messages and phone calls for tracking purposes.
Requirements
- High school graduation or equivalent.
- One year of office assistance experience.
- General knowledge of office practices and procedures.
- Ability to communicate effectively in person, by telephone, or in written form.
- Working knowledge of simple mathematics.
- General knowledge of computer software systems.
