Office Service Associate

$41,600 - $41,600/Yr

Millennium Group - Nashville, TN

Full-time

Nashville, TN

Food Services and Drinking Places

About the position

The Office Service Associate plays a crucial role in maintaining a functional office environment by providing customer service, managing mailroom operations, and ensuring the upkeep of office equipment and facilities. This position requires flexibility and adaptability to support various office functions and assist with event logistics.

Responsibilities

• Maintain a functional, staffed customer service area and provide reception coverage.
• Perform all mailroom functions including sorting, distributing, and handling mail.
• Assist with office services like copy requests and work tickets, especially during breaks or coverage.
• Ensure proper operation and maintenance of office equipment and report issues.
• Oversee general kitchen/pantry appliance upkeep and coordinate repairs for facility needs.
• Act as a backup for all staff functions, adapting to changes in duties and coverage as needed.
• Schedule and monitor the completion of maintenance service requests.
• Track workload via ServiceNow tickets for email, phone, and verbal requests.
• Maintain kitchen supplies and inventories; submit weekly requests.
• Keep conference rooms, copy areas, and pantries clean and organized; ensure corridors and freight areas are debris-free.
• Assist with in-house moves, including packing, relocating personal belongings, and distributing keys.
• Prepare new offices with furniture and nameplates.
• Manage furniture installations, removals, repairs, and office painting coordination.
• Perform hands-on tasks, such as assembling furniture, rearranging offices, and hanging pictures.
• Support executive meetings and events by setting up rooms, furniture, food, and beverages.
• Assist with event logistics like staging and equipment setup.

Requirements

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 years experience with customer service.
• 1 to 2 years experience in a corporate environment.
• 1 to 2 years experience in building services.
• Proficiency in MS-Office: Word, Excel, Outlook, and PowerPoint.
• Ability to appropriately handle confidential and highly sensitive material.