Office Services Associate (On Call)

$47,840 - $47,840/Yr

Sps North America - Cupertino, CA

Part-time - Entry Level

Cupertino, CA

Motor Vehicle and Parts Dealers

About the position

The Office Services Associate (On Call) provides exceptional office and mail services in a floating capacity, covering for regular employees who are out of the office or assisting with specific projects. This role requires flexibility and adaptability as the associate will be sent to different client sites on short notice. The primary focus is to deliver high-quality service to all clients and SPS employees while maintaining a professional image of the company.

Responsibilities

• Provides 5-star customer service to all employees in all forms of communication.
• Answers all calls and provides an exceptional customer service experience for all incoming/outgoing visitors.
• Assists with light facilities duties, such as troubleshooting tickets and ordering supplies.
• Receives inbound mail/packages, sorts incoming mail, and inputs into chain of custody software.
• Manages outgoing mail/package transactions and notifies employees upon receipt of inbound deliveries.
• Distributes mail/packages to company personnel and assists with office moves.
• Assists with copy/print orders and monitors copy/print equipment functionality.
• Sets up and takes down conference rooms for meetings/events as needed.
• Proactively seeks out additional work during downtime and builds professional relationships with customers and teams.
• Trains back-up staff and provides guidance on policies and procedures.

Requirements

• High School Diploma or equivalent required.
• 6+ months prior work experience preferred.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks simultaneously and work independently.
• Current knowledge or ability to learn computer-based systems required for functions of position.

Nice-to-haves

• Experience with MS Office Suite.
• Working knowledge of MFD equipment.
• Ability to determine correct packing methods and validate packing slips.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance