Office Services Associate

Robert Half - Boston, MA

Full-time - Entry Level

Boston, MA

Administrative and Support Services

About the position

The Office Services Associate role at Robert Half is a short-term contract position within the Financial Services industry, based in Boston, Massachusetts. This position involves a variety of office tasks, including managing mail and packages, assisting with room setups, and handling various administrative duties to ensure the smooth operation of the office.

Responsibilities

• Managing the general cleanliness and organization of the office, including replenishing pantries.
• Sorting and delivering mail and packages in a timely manner.
• Assisting with setting up rooms for meetings or events, which may include moving tables and chairs.
• Handling customer inquiries and resolving them efficiently.
• Processing and logging packages accurately.
• Communicating effectively with managers and clients regarding job tasks or deadlines.
• Handling sensitive and confidential documents with discretion.
• Operating various office equipment, experience with Pitney Bowes machine is beneficial.
• Demonstrating a high level of independence as this role requires working alone at the office.
• Providing excellent customer service while dealing with clients and facilities drivers.
• Asking clarifying questions if instructions or tasks are unclear.

Requirements

• Proven experience in the financial services industry
• Proficient in various office functions, such as handling deliveries and transportation services
• Demonstrated skills in supervising and managing office operations
• Knowledge of hiring processes and ability to participate in recruitment activities
• Experience in receptionist duties, including answering and transferring calls using multi-line phone systems
• Familiarity with switchboard operations and the ability to sort and deliver mail, both onsite and offsite
• Proficiency in handling confidential documents with utmost discretion
• Experience in banking operations would be a distinct advantage
• Excellent customer service skills and the ability to communicate effectively, both verbally and in written form
• Good knowledge of digital tools and platforms used in office administration
• Strong organizational skills, with the ability to manage multiple tasks simultaneously
• Ability to offer perks and benefits to employees as part of office services
• Capacity to manage facilities, including maintenance and upkeep activities.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan