Office Services Associate

Robert Half - Dallas, TX

Full-time - Entry Level

Dallas, TX

Administrative and Support Services

About the position

The Office Services Associate role at Robert Half in Dallas, Texas, involves a variety of office functions in a detail-oriented environment. This short-term contract position requires handling tasks such as answering calls, sorting mail, and managing additional projects, while ensuring effective communication with managers and clients.

Responsibilities

• Answering and transferring calls on a multi-line phone system efficiently.
• Accepting deliveries and sorting mail for distribution within the office.
• Maintaining up-to-date phone lists and company directories.
• Handling additional projects as assigned and managing sensitive and/or confidential documents and information.
• Communicating effectively with managers and clients on job or deadline issues.
• Operating machinery for repro tasks and mail processing.
• Conducting mail runs and managing shipping and receiving tasks as needed.
• Assisting in setting up and breaking down office spaces, including moving tables and furniture.
• Covering reception duties as needed, presenting a detail oriented demeanor and interacting with high-end clients.
• Responding promptly and professionally to emails and other forms of communication.

Requirements

• Proficiency in customer service and communication
• Familiarity with office functions and operations
• Experience with training staff on procedures and policy
• Ability to handle answering inbound calls efficiently
• Experience in supervising office staff
• Ability to give presentations on various topics
• Knowledge about time management and scheduling
• Experience with hiring processes and recruiting staff
• Proficiency in scanning documents and maintaining logs
• Experience with receptionist duties
• Ability to troubleshoot office machinery and equipment
• Familiarity with facility management and maintenance
• Proficiency in digital tools and software
• Knowledge in handling financial notes and transactions
• Excellent communication skills, both verbal and written
• Ability to answer queries promptly and professionally
• Experience with shipping and deliveries
• Ability to maintain logs and records
• Familiarity with office machinery and equipment.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan