Office Services & Clerical Support Clerk

$102,128 - $102,128/Yr

Matson Navigation - Honolulu, HI

Full-time

Honolulu, HI

Water Transportation

About the position

The Office Services & Clerical Support Clerk at Matson Navigation Company is responsible for managing internal and external mail services for the Hawaii Area office, as well as providing clerical and administrative support. This role is essential for maintaining efficient office operations and ensuring timely communication through mail services.

Responsibilities

• Collect, sort, and distribute all incoming, outgoing, and inter-office mail and deliveries.
• Calculate postage in accordance with USPS regulations and maintain the postage meter with available postage and supplies.
• Process outgoing mail including correspondence requiring special handling and packages for USPS and courier services.
• Ensure contents are properly packed and sealed for safe distribution with minimal damage.
• Create airway bills for parcels and maintain receipts for tracking and billing.
• Review ship schedules to coordinate and distribute vessel mail upon ship arrival and departure.
• Track, order, receive, and stock office supplies inventory, and maintain storage of supplies in an orderly manner.
• Ensure mail service vehicle is properly maintained, and safety check, registration, and insurance are current.
• Schedule maintenance and repair of the mail service vehicle as needed.
• Perform administrative and clerical support functions, including data entry, equipment status updates, documentation processing, filing, and other routine duties for other departments as needed.

Requirements

• Proficient with personal computers and general knowledge of computer software applications (i.e., MS Office).
• Ability to multi-task, organize, and prioritize to maintain schedule and meet deadlines.
• Able to work with a sense of urgency with attention to detail.
• Good customer service and communication skills.
• Must be able to understand and execute appropriate USPS regulations, including schedules, deadlines, restrictions, rates, and increases.
• Ability to successfully perform various administrative tasks.
• Must have a valid driver's license.
• Must be able to obtain and maintain a TWIC card.
• High school diploma or equivalent.
• Experience working in a fast-paced environment and redirecting priorities as needed.
• Demonstrated ability to follow established work processes and work independently.

Nice-to-haves

• Previous customer service experience.