State of Maryland
posted 5 months ago
The Office Services Clerk position at the Maryland Department of Health (MDH) in Cecil County is a full-time role that provides essential clerical support for the Maryland Children's Health Program (MCHP) unit. The primary responsibilities include assisting clients with eligibility inquiries and performing reception duties for the MCHP. This role is crucial in ensuring that clients receive the necessary information and support regarding their health program eligibility, contributing to the overall efficiency and effectiveness of the health department's services. The Office Services Clerk will be expected to handle a variety of clerical tasks, which may include data entry, managing correspondence, and maintaining records. The position requires a high level of organization and attention to detail, as well as the ability to work in a fast-paced environment. The clerk will interact with a diverse population, necessitating strong communication skills and a customer service-oriented approach. Additionally, the role may involve collaborating with other team members and departments to ensure that all client needs are met promptly and accurately. Candidates for this position should be prepared to engage with the public and provide assistance in a manner that reflects the values of the Maryland Department of Health. The ideal candidate will have experience in a public health setting and be familiar with public entitlement programs, which will enhance their ability to assist clients effectively. Bi-lingual candidates are particularly encouraged to apply, as this skill will be beneficial in serving a diverse clientele.