Office Services Supervisor

$62,400 - $62,400/Yr

Millennium Group - Nashville, TN

Full-time - Entry Level

Nashville, TN

1,001-5,000 employees

Food Services and Drinking Places

About the position

The Office Services Supervisor at The Millennium Group is responsible for overseeing customer service and reception operations, managing mailroom functions, and coordinating facilities maintenance. This role requires strong leadership and communication skills to ensure high standards of service and operational efficiency while fostering positive relationships with clients and team members.

Responsibilities

• Supervise a professional customer service environment, ensuring high standards of efficiency and professionalism at the reception and front desk.
• Serve as a point of contact for escalated client interactions, resolving concerns and fostering positive relationships.
• Manage all aspects of mailroom operations, including sorting, distributing, and processing mail.
• Oversee office service functions such as copy requests, work ticket resolution, and ensuring timely and accurate task completion.
• Collaborate with the facilities team to ensure proper maintenance and functionality of office equipment and shared spaces.
• Act as a liaison with vendors for repairs related to plumbing, refrigeration, and other facility needs, ensuring prompt resolution.
• Lead by example, providing backup and support for team members across all functions.
• Adapt to changing priorities and ensure operational consistency during absences or periods of high demand.

Requirements

• High School diploma or GED equivalent required.
• Ability to lift up to 50 lbs.
• 1 to 2 years experience with customer service.
• 1 to 2 years experience in a corporate environment.
• 1 to 2 years experience in building services.
• Proficiency in MS-Office: Word, Excel, Outlook, and PowerPoint.
• Ability to appropriately handle confidential and highly sensitive material.

Benefits

• Competitive hourly wage of $30 an hour.
• Full-time employment with opportunities for career growth.