Office Support Administrator

Investors Title Insurance Agency - Wilmington, DE

Full-time

Wilmington, DE

Real Estate

About the position

Beacon Title Agency is seeking an Office Support Administrator who will play a crucial role in providing exceptional administrative support within a fast-paced environment. The ideal candidate will possess outstanding customer service skills, strong computer proficiency, and meticulous attention to detail. This position requires the ability to serve as a knowledgeable resource for customers, responding to inquiries effectively and efficiently. The Office Support Administrator will be responsible for locating, tracking, and distributing prior policies as inquiries are received, as well as providing premium quotes to customers. Additionally, the role involves completing daily deposits of receivables in compliance with accounting standards, ensuring that critical title information is entered accurately, and processing requests for commitment revisions and policy endorsements with the assistance of a licensed underwriter. A key aspect of this position is the ability to understand and recognize potential industry risks, which is essential for maintaining the integrity of the title insurance process.

Responsibilities

• Serve as a knowledgeable resource for customers, responding to inquiries effectively.
• Locate, track, and distribute prior policies as inquiries are received.
• Provide premium quotes as inquiries are received.
• Complete daily deposits of receivables in compliance with accounting standards.
• Ensure critical title information is entered accurately.
• Process requests for commitment revisions and policy endorsements with assistance from a licensed underwriter.
• Understand and recognize potential industry risks.

Requirements

• Strong written and oral communication skills.
• Good working knowledge of Microsoft Office applications.
• Strong organizational skills with the ability to manage multiple actions at once.
• Related real estate experience is a plus.

Benefits

• Medical Insurance with a free plan option and other options for employees and their family members.
• Dental and vision insurance.
• 401K with employer contribution and profit sharing.
• Maternity and adoption leave.
• Employer-provided life insurance and long-term disability.
• Comprehensive hands-on training.